Refund policy

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unless notified that item was received defective  ( ex: arrived with a hole or tear(s) a picture would need to be taken and shown of defective item. 

To start a return, you can contact us at support@shamelesslyglamorous.com Your package will have a return shipping label. Items sent back to us without first requesting a return will not be accepted. You will receive a refund minus return shipping fee.

You can always contact us for any return questions at support@shamelesslyglamorous.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. We strive to keep our customers satisfied however we are human and do err on occasion. 


Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item and whether it can be returned.

Unfortunately, we cannot accept returns on gift cards. All sales are final on gift cards. Gift card purchases can be exchanged, once the item needing to be returned has been received and accepted for return. 


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item with your store credit. 


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the item is accepted for return. If accepted, we will refund you within 24-48 of acceptance.